Luxury Hotel Security Supervisor/Guard
Company: United Service Companies
Posted on: November 26, 2022
WE ARE LOOKING FOR A SECURITY PROFESSIONAL TO SERVE AS SECURITY
GUARD SUPERVISOR FOR AN UPSCALE HOTEL IN PORTLAND AREA.
The role is a critical one. A supervisor is responsible for
overseeing the work of other team members, coaching on performance,
resolving issues, and serving as a link between subordinates and
The ideal candidate will be a competent individual who will be able
to motivate, guide, and train employees. A supervisor will be
well-versed in security standard operating procedures and safety
protocols under the role's responsibility and will be
results-driven and focused.
The goal is to ensure that operations are carried out productively
to ensure account profitability and sustainable growth.
Conduct inspections and assign duties and tasks to employees and
inspect work for completion.
Prepare schedules while ensuring the account stays within the given
Prepare and review all required paperwork such as schedules,
rosters, time sheets, and incident and accident reports.
Create an open line of communication by assisting in employee
relations problems and coaching and counseling employees to empower
Establish relationships with customers by visiting key contacts on
a regular basis to assure the highest quality of service.
Resolve problems and complaints in a timely manner to maintain the
highest customer satisfaction possible.
Document customer contacts and concerns on an on-going basis and
assist with follow through to assure issues are resolved.
Strives constantly to promote the safety and well-being of the
employees, clients and guests.
Maintains safety procedures by enduring and distributing equipment
and supplies accordingly.
Performs miscellaneous hotel job-related duties as assigned.
Role Skills and Requirements:
Preferred at least 4 years of public safety or security experience
and 2 years of security management/supervision experience.
Exceptional customer service and interpersonal skills.
Knowledgeable in all aspects of hotel security including handling
primary security tasks, responding to emergencies, preparing
incident reports, reviewing CCTV footage, etc.
Proficient in preparing work schedules, reviewing timesheets, MS
Office and security software applications.
Knowledge of occupational hazards, safety precautions, hazardous
materials, and proper ways to perform the assigned duties.
Effective in managing and leading a team of professional hotel
Ability to understand and submit reports to manager.
Capable of performing repetitive motions for extensive amounts of
Able to walk long distances and stand for long periods of time.
Must be able to work independently or with a partner.
Capable of lifting, bending, stooping, pushing & pulling heavy
Must be able to lift and/or carry thirty (30) to forty-five (45)
Possess active DPSST Oregon Security License.
Availability to work weekends, holidays, and overtime.
Must be flexible to work any shift based on the operational needs
of the hotel. Will be weekends, afternoons and nights shifts at
The above statements are intended to describe the general nature
and level of work performed by a person in this position. They are
not to be construed as an exhaustive list of all duties that may be
performed in such a position.
Job Type: Full Time.
Salary: $21.25 per hour
United Service Companies, Inc. and its various affiliated companies
(collectively "USC") is committed to providing equal opportunity to
all qualified employees and applicants. USC strictly prohibits and
does not tolerate discrimination against employees, applicants or
any other covered persons because of race, color, religion, sex,
sexual orientation, gender identity or expression, pregnancy,
marital status, national origin, citizenship, covered military
service status, ancestry, age, physical or mental disability,
medical condition, genetic information, or any other characteristic
protected under applicable federal, state or local law. USC further
strictly prohibits retaliation against any person for reporting
discrimination or harassment, or for participating in a
discrimination or harassment investigation. Our policies apply to
all aspects of the employment relationship, including without
limitation recruitment, hiring, training, promotion, transfer,
compensation, benefits, discipline and termination.
PSID 7490 Associated topics: casino, countermeasure, loss
prevention, patrol, patrol officer, protection, public safety,
safety report, security, university
Keywords: United Service Companies, Portland , Luxury Hotel Security Supervisor/Guard, Other , Gladstone, Oregon
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