Traffic Lead Worker (Judicial Services Specialist 4)
Company: Oregon Judicial Department
Posted on: November 26, 2022
*NOTE: * \*\**This application *_MUST_ *be submitted through the
State of Oregon's Job Opportunities Program - Workday. Please copy
& paste this link into a new browser window: *
*Interviews: * will be scheduled within two weeks after the
*Who we are: *
Oregon Judicial Department (OJD) serves the public, and the people
we serve may be facing challenging life circumstances, high levels
of stress, or confusion about their next steps. The work you will
do in this role directly impacts the people in our community who
come to the court to have their cases resolved. We need staff who
want to have direct impact in their communities, value OJD's
efforts to remove barriers to access justice services and enjoy a
high level of customer service and interaction with the public.
We are committed to building a diverse, inclusive team and
encourage applications from candidates of all backgrounds to apply.
We consider relevant work and lived experience and education, plus
any transferable skills and abilities that may meet our
qualifications or the skills and attributes we need for this
*Benefits to you: *
* We pay 95% to 99% of medical insurance premiums for full-time
employees, including mental health coverage.
* The annual salary for this position is $43,632 - $71,112.
* 10 paid holidays, 2 floating holidays, 3 personal business days,
separate sick and vacation paid leaves (prorated for part-time
employees), and other employee benefits such as optional insurances
and flexible spending plans.
* OJD will pay you a 5% allowance for bilingual skills (includes
ASL) if you can pass a skills test and are assigned to use those
skills on the job!
* We conduct a pay equity analysis for candidates new to OJD based
on their education and experience before every offer of
*Position Highlights: *
The Multnomah County Circuit Courtin Portland, Oregon, is hiring a
full-time limited duration *Traffic Lead Worker *(Judicial Services
Specialist 4). This position is part of the Traffic unit and
functions within the High Volume Division of the Multnomah County
Circuit Court. The Traffic unit is a temporary unit to help clear
backlogged cases and to assist other units that are overwhelmed.
This unit will work mostly remotely, with some rotational onsite
In this role, your days will be spent planning, assigning,
monitoring and reviewing the work of others. You will be
responsible for training staff, scheduling, balancing tills, and
managing workflow, as well as maintaining procedure manuals and
resource materials. You will audit staff productivity and work
product and will tell the manager about any issues you find and
your proposed solutions for those issues.
You will provide excellent customer service, by email and phone, to
lawyers, the public, partner agencies, and court staff by answering
questions about processes and the status of cases as allowed by
Oregon law and court rules.
Additionally, you will accurately enter data into the case tracking
system (Odyssey) and will compile data and process filings and
other paperwork for violation cases. You will route documents to
hearings referees for judicial review and enter judgments and
orders, tracking anything that requires additional follow-up.
Assigned tasks may be changed to accommodate workload and
organizational needs. We welcome all candidates who are inspired by
our work and mission.
*Application Process: *
* Workday times out after approximately 15 minutes of inactivity
and all progress will be lost.
* *REQUIRED: *a cover letter that demonstrates how you meet the
*Minimum Qualifications, Special Qualifications, and Requested
Skills and Attributes*_,_ listed below. Using a generic cover
letter is likely not going to get you an interview, so please take
the time needed to personalize your cover letter. Prepare your
cover letter before starting your Workday application.
* *REQUIRED*: a completed work history, either by completing the
Job History (internal candidate) or Work Experience (external
candidate) portion of your Workday profile *OR* by attaching an
*Instructions for Cover Letter and Work History/Resume*
* *Attach your cover letter (not to exceed two pages) in the Resume
/ CV / Cover Letter section of the application. The attached cover
letter file should include your name.*
* *In the body of your cover letter, please include responses to
each of the Requested Skills and Attributes listed below.*
* *Address the cover letter "To the Hiring Manager."*
* *Attach your updated resume in the Resume / CV / Cover Letter
section of the application. The attached resume file should include
* *Complete the Job History/Work Experience portion of your Workday
profile if you are not using an updated resume.*
*Failure to follow these instructions may result in rejection of
*All application materials will be evaluated for consistency of
information, and your letter will be evaluated for grammar,
spelling, punctuation, and language use in addition to demonstrated
*(These must be evident in your resume or work history.)*
The qualified candidate must have at least three (3) years of
responsible, clerical experience in a moderately complex office or
business setting involving the processing of financial,
administrative, or legal documents.
Possession of a high school diploma or GED, or equivalent life or
*(These must be verifiable.)*
Qualified applicants must have Law Enforcement Data Systems (LEDS)
certification or have the ability to obtain certification within
six (6) months of hire.
*Requested Skills and Attributes*
*(These must be addressed in your cover letter.)*
* Skill performing a variety of clerical or administrative support
tasks with strict deadlines in a high-volume, fast-paced
environment with regular interruptions and other distractions.
* Proficiency providing customer service to a variety of
individuals who may be facing challenging life circumstances or
highly stressful situations.
* Proficiency using computers and software programs to access and
input information and to complete a variety of tasks.
* Skill explaining processes, procedures, or policies.
* Experience handling monetary transactions, generating receipts,
and crediting accounts.
* This is a full-time, limited duration position currently funded
through June 30, 2023. Continuation beyond that date is subject to
available funding; however, we anticipate funding beyond that
* If you are a current OJD regular status employee, acceptance of a
limited duration status position does not change your status to
limited duration (although trial service may still apply). See
Judicial Department Personnel Rules 2 and 6 for more information or
contact your assigned HR Manager.
* The work schedule is 8:00 a.m. to 5:00 p.m., Monday through
Friday. This position is eligible for overtime compensation for
hours worked in excess of 40 per work week.
* Remote work may be available for this position. All remote work
assignments begin, end, or change only with administrative
* Occasional after-hours or overtime work may be required.
* Frequent phone and in-person contact with people from diverse
backgrounds and with people who may be facing challenging life
circumstances or highly stressful situations.
* Regular use of the following equipment: telephone, OJD-assigned
computer with multiple monitors, copy machine, fax machine, and
Multnomah Circuit Court does not provide parking for courthouse or
justice center staff. Flexible spending accounts are available to
reimburse parking or transportation costs up to a certain amount
each month, if staff elect to have these funds held from their
*Criminal Background Check*
You will be subject to a criminal background check if you are a
finalist. Adverse results are evaluated on a case-by-case basis and
may result in disqualification if the circumstances are directly
related to the duties and responsibilities of the position.
*United States Employment Eligibility*
OJD does not offer visa sponsorships. If you are hired, you will be
required to fill out the U.S. Department of Homeland Security's I-9
formconfirming you are able to work in the U.S.
Apply now if you are interested in this or future vacancies. This
job announcement may be used to fill future vacancies in this class
Eligible veterans who meet the qualifications will be given
preference in the recruitment process. To receive preference,
veterans must attach the appropriate documentation after they
receive an email in their Workday inbox requesting the information
to verify eligibility. The action item, asking veterans to attach
their documentation, will arrive after they have submitted their
initial application materials. Visit the Oregon job opportunities
Veterans web pagefor additional details, information, and
Because of OJD's role in providing justice and upholding the rule
of law, employees of the department are required to meet the
highest standards of professional conduct and ethics while on the
job, and also to maintain those same high standards when taking
actions in their personal lives that could reflect on the
department. As an employee, you will be expected to preserve the
confidentiality of information received in the course of OJD
As an employer, OJD complies with Oregon's pay equity law. Salary
offers are made with consideration of the candidate's education and
experience. For more information on pay equity, click here.
Click hereto access information specific to OJD employee
*Public Service Loan Forgiveness*
OJD is an eligible employer for the Public Service Loan Forgiveness
program. To learn more about this program, and how to qualify,
please visit https://studentaid.gov/pslf/.
*Questions and Support*
* If you require an alternate format to complete the application
process, call 503-986-5930, or TTY: Oregon Relay Service 711 for
the hearing impaired. Be prepared to describe the alternate format
* Workday related information and resources are available here.
* For questions about a specific OJD job posting, call
*The Oregon Judicial Department embraces equal opportunity and
affirmative action. We are committed to building a diverse team
that represents a variety of backgrounds, perspectives, and skills.
The more inclusive we are, the better our work will be.*
Job Type: Full-time
Pay: $3,636.00 - $5,926.00 per month
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Monday to Friday
* High school or equivalent (Preferred)
Work Location: One location%58047475%
Keywords: Oregon Judicial Department, Portland , Traffic Lead Worker (Judicial Services Specialist 4), Other , Portland, Oregon
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