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Loss Prevention - Community Safety

Company: Touchmark
Location: Portland
Posted on: November 26, 2022

Job Description:

ETHIC - Excellence, Teamwork, Hospitality, Integrity, and Compassion - steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:

I AM AN ALLY --- I AM A FRIEND --- I AM A GIVER

Touchmark in the West Hills is Portland's leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services, and amenities. We are currently seeking candidates with a passion for excellent food and outstanding hospitality to join our team as a Loss Prevention - Community Safety Officer on the overnight (NOC) shift.

This position works closely with Amaterra Winery and Touchmark in the West Hills front desk to maintain a quiet and safe environment for our guests, residents and team members. You will be expected to maintain a high level of professionalism, have excellent customer service skills and be a resource for all persons.

We are a 24 hour a day, 7 day a week operating community. We currently have available our 10-hour overnight/NOC shift.

Overnight/NOC Shift
9:00 pm - 7:30 am
Shift differential of $0.50 for 10:00 pm - 6:00 am

Rotating two week schedule which will look something like:
NOC week #1: Thursday, Friday, Saturday from 9:00 pm - 7:30 am
NOC week #2: Wednesday, Thursday, Friday, Saturday from 9:00 pm - 7:30 am

Your responsibilities in this role will include:
--- Performs security patrols of designated areas on foot or in vehicle.
--- Watches for irregular or unusual conditions that may create security concerns or safety hazards.
--- Provides assistance to customers, employees and visitors in a courteous and professional manner.
--- Investigates and prepares reports on accidents, incidents, and suspicious activities.
--- Maintains thorough familiarity with the community safety procedures with the ability to act in a supervisor capacity during an emergency.
--- Partner with the front desk to cover meals and breaks as well as other times when needed.

The ideal candidate will:
--- Have a commitment to Touchmark's values (hospitality, compassion, excellence, teamwork, and integrity), as well as a desire to model these values and to encourage others to be allies, friends, and givers
--- Possess a high school diploma or equivalent
--- Previous military or security experience preferred
--- Have or be willing to obtain CPR/First Aid/AED Certification
--- Be able to maintain patient and tactful composure when dealing with residents, family members, employees and visitors
--- Must have ability to operate radio or telephone equipment Basic computer skills
--- Must have effective oral and written communication skills
--- Must have active listening skills
--- Ability to assess and evaluate situations effectively
--- Ability to identify critical issues quickly and accurately
--- Attention to detail
--- Must be able to perform major activity: Walking, standing, speaking, listening and observing
--- Enforce rules, regulations, policies, procedures, and respond to emergency situations requiring security assistance
Need more reasons why it is GREAT to work here?
--- On site Health and Fitness Club which Team Members can join for only $10 per month
--- For commuting options, we are steps away from the TriMet bus Line 20-Burnside/Stark which runs 24 hour service and we are minutes away from the Sunset Transit Center.
--- Reduced cost employee meals
--- On-Demand pay options

Benefits:
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That's why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:
--- Paid time off (including holidays)
--- Health, dental, and vision insurance plans for employees and eligible dependents
--- Education assistance
--- Bonus and retirement plans
--- Health care, dependent care, and commuter Flexible Spending Accounts
--- On-Demand Pay allows you to access pay as you earn it
--- Employee Assistance Program
--- Supplemental insurance options

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.

Check us out at www.Touchmark.com.

We're growing. Are you?
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Keywords: Touchmark, Portland , Loss Prevention - Community Safety, Other , Portland, Oregon

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