Medical Assistant - Bilingual - RKW 36 Hour - Internal Medicine

Company: Kaiser
Location: Portland
Posted on: November 26, 2022

Job Description:

Participates with the Health Care Team in delivering quality and customer focused health care to patients in a manner that reflects Kaiser Permanente's mission, vision and values. - Provides clinical and administrative support to clinicians and other health care team members to offer a variety of health care services to patients. - Clinical duties involve both direct (in person) and indirect (via phone or on-line) patient care activities requiring both simple to complex clinical knowledge and skills. - As appropriate to the position's scope of authorized duties, the MA is expected to have competent observational, clinical, critical thinking, communication, problem-solving and decision-making skills in order to meet patient needs and contribute to a positive care experience and work environment. - Works under the clinical supervision of the clinician for patient care activities, and under the general direction of the designated manager/supervisor. -Essential Functions:
- Clinical Tasks: These job tasks provide patient care & are to be performed competently, consistently, accurately & according to established regional/departmental clinical protocols, policies & procedures & standards. - They are:
- Prepares & organizes patient's office visit for known reason/procedure by ensuring that all appropriate tests, clinical information (e.g. diagnostic test results, consultation reports, outside records, etc.) & order entries - are ready for clinician review prior to appointment time..
- Collects pertinent subjective (e.g. signs & symptoms, allergies, current medication, tobacco use, etc.) & objective (e.g. vital signs, height, weight, etc.) data related to patient's reason for visit (i.e. chief complaint, presenting symptoms or procedure).
- Utilizes standardized tools (e.g. PST, health maintenance alerts) to identify & address health maintenance/care gaps with patient & alerts clinician on those that require his/her attention.
- Recognizes signs & symptoms of common medical illnesses, abnormal versus new/existing & reports to clinician. - Alerts clinician on signs & symptoms requiring immediate attention & respond to directions per clinician
- Prepares patient for actual visit/procedure prior to clinician's exam during rooming-in process.
- Assures exam/procedure room contains appropriate supplies, equipment, forms & educational materials are available & ready for use during visit/procedure. Checks equipment are in safe working order & cleans room after use.
- Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed by clinician.
- Use KP HealthConnect & other information systems to document all pertinent data & outcomes of patient care according to standardized procedures & policies such as & not limited to the use of SBAR, KP HealthConnect smarttools, etc. - Updates demographic or historical clinical data gathered in the electronic medical record.
- Clinical Procedures: Performs diagnostic tests, therapies & procedures within scope of authorized duties competently & with maintenance of proficiency according to: a) specific department standards on core clinical tasks (see department's list of core skills); b) application of knowledge & skills appropriate to developmental age of patient;; & c) established policies such as & not limited to patient safety, aseptic & sterile techniques & infection control. - Examples of categories of clinical tasks are as follows:
- Screening tests - e.g. vital signs, vision, hearing, developmental, LOPS, pain, etc.
- Diagnostic tests - e.g. urine dips, spirometry/peak flow, - bladder scan, finger sticks for glucose, O2 saturation rate, etc.
- Medication administration via oral, topical, otic, rectal, vaginal, IM, SubQ, intradermal, ophthalmic, inhalation & nasal routes
- Wound care - e.g. routine dressing changes, staple/suture removal, cleansing/flushing of wounds
- Application and/or removal of orthopedic appliances & other devices - e.g. splints, slings, orthotics, cast, crutch mgmt, anti-embolic stockings measurement, procedural safety restraints, etc.
- Minor surgical procedures assist - e.g. biopsies, excisions, insertion of devices, D & C, etc.
- Medical procedures assist - e,g. PAP, colonoscopies, sigmoidoscopies, colposcopies, joint aspirations, etc.
- Lab specimens collection & labeling - e.g. nose, throat, wound, application of U-bag, etc.
- Irrigations - e.g. eye, ear
- Instrument/equipment set-up, cleaning & processing (sterile & non-sterile) - e.g. scopes, cryogun, O2 tank, procedural trays, etc.
- Ambulate/transfer of patient using lift equipment.
- This job description is not all encompassing.Basic Qualifications:
Experience
- N/A.
Education
- Graduate of an accredited Medical Assistant program.
Licenses, Certifications, Registrations
- Basic Life Support (BLS) for healthcare providers within 30 days of employment. -Additional Requirements:
- Employees must be able to successfully obtain Kaiser Permanente's Medication Administration Competency Certification within 90 days of employment as a Medical Assistant.
- Demonstrated interpersonal and customer service skills (Assessment required for external candidates).
- Demonstrated communication (written and oral) skills.
- Demonstrated literacy in using computers and keyboarding.
- Skills in problem-solving, setting priorities and using good judgment for decisions.
- Ability to work independently and efficiently under pressure.
- Final candidate must pass pre-employment language skill assessment administered over the phone by Kaiser Permanente.
- Upon hire, must take the next available Kaiser Permanente Qualified Bilingual Staff (QBS) -training for continued employment. -Preferred Qualifications:
- One (1) to two (2) years in a medical assistant position to assigned department's clinical area (e.g. Pediatrics, FP/IM, OB/Gyn, Surgery, Dermatology, Neurology, Cardiology, etc.) within an ambulatory care setting preferred.
- Current National Medical Assistant Certification preferred.
- Demonstrated clinical knowledge and procedural skills and/or documented trainings in assigned department's clinical area within the last -one (1) to three (3) -years preferred.
- Familiarity in documenting in an electronic medical record system preferred.
Job Schedule: Job Category: Clinical Support, Medical Assistant

Keywords: Kaiser, Portland , Medical Assistant - Bilingual - RKW 36 Hour - Internal Medicine, Other , Portland, Oregon