On Call Banquet Server
Company: Chase Park Plaza hotel
Location: Portland
Posted on: January 26, 2023
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Job Description:
At Sonesta, we value our team members as individuals who enhance
our guests' experiences with their unique skills and contributions.
We actively support professional growth and personal happiness in
each of our employees at each of our hotels, resorts, suites and
cruise ships. We seek out people who will eagerly partner with us
to improve the overall Sonesta experience for our guests, and the
overall Sonesta experience for their fellow colleagues. If you are
interested in a career in some of the most impressive and beautiful
surroundings in the world with generous benefits and perks, we hope
you'll get in touch with us. We are an equal opportunity employer.
All qualified applicants will receive consideration for employment
without regard to race, national origin, religion, age, color, sex,
sexual orientation, gender identity, disability, or protected
veteran status, or any other characteristic protected by local,
state, or federal laws, rules, or regulations. Job Description
Summary A Banquet Server is responsible for delivering and serving
food and beverage items to banquet guests in a timely, friendly and
efficient manner in the hotel's continuing effort to deliver
outstanding guest service. Job Description Job Description Maintain
Pleasant personality and demeanor throughout the function Provide
food service for banquet events in accordance with Hotel & Banquet
standards Setup action stations, Cook (ie: simmer, brown, saut,
Serve patrons at action stations in accordance with head chef plate
presentation and garnishes Setup banquet buffet displays both hot,
and cold in allotted time Maintain food levels at those displays
Engage guest(s) at banquets events in order to determine food
allergies, preferences, and dietary needs. Report those needs and
preferences to the proper Banquet captain(s) Proper coffee brewing
and tea brewing techniques are expected of all banquet staff Server
must be familiar with seating positions for plated events as well
as proper serving techniques for proper food placement at guest
tables during that synchronized service Completes all daily side
duties, post function clean up, organization, and deep cleaning of
affected work areas Report to all necessary pre shift, and post
shift meetings with banquet leadership Report to banquet leadership
for inspection of completed work responsibilities before leaving
the hotel property Store all banquet & hotel equipment used in an
orderly and clean fashion in accordance with banquet captain,
banquet assistant manager, banquet manager, and banquet director's
instruction Deliver Passionate & Engaging Service to our Guests You
will be passionate and truly engaged in taking care of our guests,
recognizing individual guests and anticipating their unique needs
in order to exceed their expectations You will consistently deliver
our GUEST model: Greet or welcome everyone, warmly with a smile Use
eye and ear contact and guest's name Establish/anticipate needs
Solve and own all requests/complaints Thank everyone Build solid
relationship with your Colleagues Treat colleagues with respect and
dignity Balance team and individual responsibilities Exhibit
objectivity and openness to others' views Able to build morale and
group commitments to goals and objectives Support everyone's
efforts to succeed. Other duties and responsibilities may be
assigned. The employee is expected to work in other areas of the
hotel when needed to assist operations to perform job duties not
necessarily contained in this job description. Qualifications and
Skills A candidate for this position must possess the following
applicable knowledge, skills and abilities and be able to
demonstrate and provide applicable examples to support his/her
competency. Track record of delivering exceptional guest or client
experience Communication skills are utilized a significant amount
of time for training and safety purposes, and when interacting with
guests and associates. Strong communication skills Appropriate
professional appearance and demeanor Must be available for various
shifts including early morning, late nights, double shifts,
occasional triple shifts, occasional split shifts, weekends,
holidays, and long hours. Understanding of basic room diagrams for
station setups and seating charts for guests' Ability to read and
comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence. Ability to effectively
present information in one-on-one and small group environments to
customers, clients, and or employees of organizations that we
serve. Additional Job Description Benefits Sonesta recognizes that
benefits play a vital role in helping ensure the health and
financial security of employees and their families. We offer a
variety of benefits to our employees including: Medical, Dental and
Vision Insurance Health Savings Account with Company Match 401(k)
Retirement Plan with Company Match Paid Vacation and Sick Days
Sonesta Hotel Discounts Educational Assistance Paid Parental Leave
Company Paid Life Insurance Company Paid Short Term and Long Term
Disability Insurance Various Employee Perks and Discounts Upon
submitting your application, please ensure you complete a full
application in addition to attaching a resume. Incomplete
applications received will not be considered.
Keywords: Chase Park Plaza hotel, Portland , On Call Banquet Server, Other , Portland, Oregon
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