Lead, Talent Services - Employee Lifecycle Events Programs Specialist
Company: Deloitte
Location: Portland
Posted on: January 27, 2023
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Job Description:
Lead, Talent Services - Employee Lifecycle Events Programs
SpecialistApplicants or employees with disabilities must be offered
any reasonable accommodations, which are necessary for them to be
able to perform the essential functions of a position.Key Role
Description:This position provides support and a level of
day-to-day oversight of certain CTS ELE Programs and new hire I-9
activities. Scope of activities for this role may include any of
the following process areas: I9 work authorizations and E-Verify,
certification and CPA program policies, sabbatical and flexible
work option programs, tuition programs, employment verification
letters and more. The scope of the role includes compliance,
support and execution of processes, data accuracy, case maintenance
and escalations, team leadership and general ad-hoc program needs.
Primary interaction with the Programs managers and US and USI team
members, other key stakeholders within and outside of Talent,
internal customers, and various external parties (e.g.,
vendors).Job Responsibilities:Full understanding of, and ability to
interpret, lead and ensure execution of, any of the activities
mentioned above, as assigned.Ensure compliance with internal and
external requirements in all areas of ELE Programs.Make
recommendations on new and more efficient processes and be
responsible for the ongoing updates to process documents and
supporting tools.Lead various meetings with US and USI team members
to connect and communicate on the team's processes.Provide
technical leadership and training to team members and others on
related activities, as needed.Monitor the Salesforce queues, in
cooperation with the USI team, to ensure that all cases are handled
appropriately and in a timely manner.Work through ad hoc, process
escalations in an expedient mannerSupport special team project
assignments and perform other job-related duties as
assigned.Qualifications:Bachelor's degree and 5+ years of
experienceProficient use of Microsoft OfficeExperience with Talent
Analytics/SAP, HR Admin, I-9 Service Center, Microsoft Teams and
Salesforce strongly preferredStrong leadership, communication and
interpersonal skillsAbility to interface with all levels within the
firmInitiative and self-direction; works on assignments that are
moderately difficult, requiring judgment in resolving
issuesExcellent client service skillsExcellent organizational
skills, prioritizing, and multi-tasking abilitiesAbility to adapt
to a changing environment and to approach challenges with
creativity and resourcefulness, including engaging in thought
provoking dialogue for solutions.Prioritizes and independently
executes responsibilitiesAbility to work with minimal
instructionHigh degree of professionalism and integrity and ability
to work in a highly confidential environmentExperience in a large
or matrix driven corporation with overseas or outsourced
operationsAbility to manage complex projects with virtual
teamsCreative problem-solving skillsAbility to think strategically
and be solution-focused.Ability to lead virtual teamsMust be
legally authorized to work in the United States without the need
for employer sponsorship, now or at any time in the futureThe wage
range for this role takes into account the wide range of factors
that are considered in making compensation decisions including but
not limited to skill sets; experience and training; licensure and
certifications; and other business and organizational needs. The
disclosed range estimate has not been adjusted for the applicable
geographic differential associated with the location at which the
position may be filled. At Deloitte, it is not typical for an
individual to be hired at or near the top of the range for their
role and compensation decisions are dependent on the facts and
circumstances of each case. A reasonable estimate of the current
range is $71,425-&146,670 .You may also be eligible to
participate in a discretionary annual incentive program, subject to
the rules governing the program, whereby an award, if any, depends
on various factors, including, without limitation, individual and
organizational performance.EA_TALENT_ExpHire
Keywords: Deloitte, Portland , Lead, Talent Services - Employee Lifecycle Events Programs Specialist, Other , Portland, Oregon
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