Parts Professional
Company: GPC - Genuine Parts Company
Location: Camas
Posted on: May 28, 2023
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Job Description:
NAPA is a Parts Store and So much more! We are driven to have
the best people on our team to get the right parts to the right
place at the right time
The Role:
A Parts Professional provides prompt and courteous service to all
customers over the telephone, in the store, or in the dealers shop.
Looks up the parts application in catalogs or POS system. Processes
orders for customers with a high degree of accuracy, efficiency,
and courtesy. Assists and advises customers on how to best meet
their needs, often dealing with questions and problems of a highly
technical nature. Exhibits a thorough knowledge of products,
performance standards, warranties, sales programs, and operating
policies. Serves as a resource for advice to other store
personnel
A Day in the life:
+ Implements appropriate sales practices such as greeting
customers, demonstrating product knowledge, and ability to quickly
understand customers needs
+ Maintains customer satisfaction by serving all customers,
securing right part, and resolving customer issues
+ Demonstrates professional attitude, conduct, and appearance
+ Maintains POS computer abilities by learning and applying how to
use catalog and system, practicing asset security/loss prevention
controls, and understanding stores pricing methods
+ Provides sales support functions by processing salespersons stock
orders, reporting overages/shortages/damaged merchandise, and
ensuring the good appearance of store and displays
+ Participates in training as needed and required
+ Perform all other associated tasks as assigned by management
What youll need:
+ High School Diploma, or equivalent, required
+ Able to establish and maintain good relations with customers by
providing courteous, efficient, and professional service
+ Be functionally literate and capable of understanding and
recognizing part numbers and line codes to ensure proper selection
and delivery of parts, including identifying sequences of numbers
and letters accurately and rapidly
+ Demonstrate excellent communication and organizational skills
+ Enjoy working with people in a fast-paced setting; be
competitive, yet have the ability to work calmly under pressure
+ Be ASE Parts Specialist (automotive) certified
+ Have a working knowledge of the part of the city the store
services and be able to operate a vehicle equipped with a manual
transmission
+ Able to work retail hours at any store location as assigned by
management
And if you have this, even better:
+ Capable of operating TAMS point-of-sale system and cataloging
+ Able to use the adding machine and process cash, check, and
credit card transactions
+ Visually capable of recognizing and distinguishing letters and
numbers and remembering their sequencing
+ Able to work on feet (stand and walk) for an entire assigned work
shift
+ Capable of lifting and moving parts and boxes of up to 60
pounds
+ Able to repeatedly bend or stoop to floor-level shelves and able
to reach upper shelves (ten feet) with use of stool or ladder when
necessary
+ Able to move engine blocks, core barrels, and other heavy
equipment with moving aids designed to move such items, including
hand trucks, barrel dollies, hydraulic lifts, etc
Why NAPA may just be the right place for you:
+ Outstanding health benefits and 401K
+ Stable company Fortune 200 with a family feel
+ Company Culture that works hard yet takes care of employees
+ Opportunity for accessing multiple career paths, ongoing
development, with support from leaders and your team
If this role sounds like a fit, please take the time to complete
our super quick and easy application. We are excited and humbled
that you are considering NAPA as hopefully your future
employer.
Next Steps:
Please apply if you think this is a great fit for you and we will
be in touch! If you decide that this role is not for you, please
check out some of our other great careers by visiting
jobs.genpt.com
Keywords: GPC - Genuine Parts Company, Portland , Parts Professional, Other , Camas, Oregon
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here to apply!
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