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Career Coach

Company: Urban League of Portland
Location: Portland
Posted on: April 3, 2024

Job Description:

Title: Career CoachLocation: Portland, OR, USACompensation: $24.50 to $31.25Full Time / Part Time: Full TimeTITLE: CAREER COACH DEPARTMENT: EDUCATION & WORKFORCE DEVELOPMENT REPORTS TO: EDUCATION & EMPLOYMENT PROGRAMS MANAGER CLASSIFICATION: 1 (FTE), NON-EXEMPT, FULL-TIME, 40 HOURS PER WEEK, 8:30 AM-5:00 PM MONDAY THROUGH FRIDAY, WITH SOME EVENINGS AND WEEKENDS. ELIGIBLE FOR TELECOMMUTING. LOCAL TRAVEL REQUIRED SALARY: $24.50 - $31.25 PER HOUR (COMMENSURATE WITH EDUCATION AND EXPERIENCE) The Urban League's Education and Workforce Development team provides culturally specific career and employment coaching and mentorship to job seekers of all ages entering, re-entering, and growing in the workforce. The Career Coach works directly with job seekers to conduct assessments, provide job skills training, conduct regular one-on-one employment coaching, create, and present small and large group employment curriculum, support employment retention, and develop employment partnerships in support of participants' needs. The Coach may act as a member of a collaborative and/or individually based on agency and participant need.DUTIES AND RESPONSIBILITIES: COMMUNITY OUTREACH

  • Conduct ongoing community outreach to reach Black participants through the following activities:
  • Direct outreach through program fliers, social media, visiting local gathering areas (e.g., churches, laundromats, beauty salons, workshop/community meetings, job fairs, and neighborhood meetings/forums).
  • Collaboration with internal resources, community outreach to establish new partnerships, other nonprofits serving business and low-income residents, and partner community-based organizations.
  • Develop and establish rapport and contact with area businesses and employers as well as large employers in all major employment industries. CUSTOMER SUPPORT
    • Provide one-on-one support through career coaching activities, such as screening and assessment, resume writing/review, practice interviews, career counseling, training and skills, job application assistance.
    • Provide referrals (and follow-up) to community resources, businesses/employers, and partners. Provide support and coordination for group activities, such as Job Clubs, Employment Orientations Literacy Classes, and other employment-related support.
    • Create and provide training for employment classes such as resume writing, online applications, interview techniques, social media branding, virtual and in-person networking, etc. CASE MANAGEMENT AND TRACKING
      • Track and input (in required database) individual information, services, and performance progress
      • Track and input (in required database) group activities such as, program and number of attendees
      • Track and input (in required database) outreach to partners and service providers, such as activities, number of participants, and outcome
      • Track business connections and developed community resources
      • Track and input regular reporting information. RELATIONSHIP MANAGEMENT
        • Maintain a relationship with funding partners, through activities such as: participating in monthly, ad hoc, and Workforce Navigator team meetings as needed and active participation with strategic and focused outreach.
        • Report and monitor deliverables (including quarterly reports, success stories, and expenditures).
        • Contribute to the overall agency efforts by completing other duties as assigned. KNOWLEDGE / SKILL / ABILITIES:
          • Commitment to and knowledge of social justice issues and the dynamics of social change, the history, and mission of the Urban League of Portland, and expertise in the present scope of Urban League service and advocacy programs.
          • Knowledge and understanding of structural racism and Anti-Blackness as it relates to employment, education, and employment.
          • Ability to create and present pre-employment curriculum and training.
          • Experience with case management, pre-employment activities, and job search development, especially for people of color and other marginalized groups.
          • Knowledge of the local job market and concerns of employers.
          • Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently.
          • Ability to meet multiple, sometimes conflicting deadlines.
          • Strong analytical and decision-making abilities.
          • Ability to deal with distressed and/or demanding participants and employees in an effective, participant-centered manner.
          • Ability to work in a fast-paced environment and make good judgments as it pertains to participants.
          • Ability to maintain a high level of confidentiality.
          • Strong skills in intercultural, interpersonal, and organizational communication.
          • Ability to communicate in a positive manner verbally, in writing, and by phone.
          • Ability to communicate with a variety of personality types and levels of the organization as well as with persons outside of the organization.
          • Ability to listen for understanding and assist in problem-solving.
          • Ability to prepare clear, accurate, and concise reports.
          • Ability to be punctual, have good attendance and be able to work flexible hours to meet the availability of participants.
          • Ability to participate in staff meetings, training, committees, and volunteer activities to support the agency's goals.
          • Possess a valid driver's license and verification of current auto insurance and have full use of automobile during work hours.
          • Ability to use basic office equipment, telephone, copy machine, fax machine, and computer.
          • Ability to sit, stand, walk, drive, talk on the phone and/or use the computer for long periods of time. EDUCATION / EXPERIENCE:
            • Bachelor's Degree in a related field or 3+ years of related work experience, required
            • Experience working with diverse populations (specifically the Black community) providing skills development, career, and/or one on one pre-employment services, required
              • Experience in planning and conducting training sessions, workshops, and professional presentations BENEFITS: Within your first year of employment the Urban League of Portland is excited to offer the following benefits after 90 days of successful employment:
                • 100% employer paid HMO medical, dental and vision for qualifying employees and their additional dependents.
                • 21 days of PTO in your first year
                • 12 paid holidays
                • Disability insurance
                • Employee assistance program
                • Life insurance
                • 3% Employer Paid 401K match
                • Professional Development Funds ABOUT THE URBAN LEAGUE OF PORTLAND: Established in 1945, the Urban League of Portland is one of the oldest African American service, civil rights, and advocacy organizations in the region. We are part of a network of over 80 Affiliates across the country and are recognized as one of the leading voices for African Americans and others in Oregon and Southwest Washington. We are a key coalition-builder amongst other organizations and work extensively with both traditional and emerging groups, the faith-based community, businesses, and other organizations, including those serving immigrants and refugees. The Urban League of Portland's mission is to empower African Americans and others to achieve equality in education, employment, health, economic security, and quality of life. Our programs include a distinctive blend of direct services, organizing, outreach, and advocacy. We offer workforce services, community health services, summer youth programming, senior services, meaningful civic engagement opportunities, and powerful advocacy.EQUAL OPPORTUNITY STATEMENT: The Urban League of Portland is an affirmative action and equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, age, sex, sexual orientation, marital status, mental or physical disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal and state laws.PI8f48af684ef2-31181-34056788

Keywords: Urban League of Portland, Portland , Career Coach, Other , Portland, Oregon

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