Junior Business Analyst
Company: Staffigo
Location: Portland
Posted on: February 25, 2021
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Job Description:
Business Analyst Staffigo is in the business of providing IT
Consulting Services to clients in various industries in the United
States - Healthcare (Payer, Providers & Clearinghouses), Finance &
Banking, Retail & eCommerce. As our customers are being challenged
by further advances in technology, the evolution of regulation and
an ever more demanding customer base to retain, Staffigo continues
to innovate, disrupt and to address the challenges that shape the
future of our industry. While our team focuses on providing
quality, we stand firmly behind our values of Hard Work -
Constantly and Consistently. We always remember to be grateful for
the opportunities provided to us.We are currently seeking
exceptional entry level talent for the below role.Job Description*
Provide various levels of IT support, troubleshooting, and other
associated assistance for problems with computer systems,
peripheral equipment, operating systems, web browsers,
applications, and network services.* Help users solve their IT
problems and provide targeted instructions to users to improve
their skills and confidence in using computer systems and the
Cobalt application to meet their business needs.* Follow-up with
customers and technical support staff on the status of resolution
to ensure problems are resolved on a timely basis. Promptly notify
Service Desk management of issues that require management
attention.* Create, update, or review documentation such as:
Service Desk scripts, notification / communication templates,
processes, procedures, other diagrams, system support
documentation, other functional and technical support
documentation. Validate documentation for accuracy and adherence to
Service Desk standards Requirements:* Masters degree in Computer
Science, Computer Engineering, or any related field of study.* No
travel; no telecommuting.* Job duties are project-based and
performed on long-term assignments at various unanticipated sites
within the U.S. which may require relocation at the end of each
project.Powered by JazzHROknHHhpYPZ
Keywords: Staffigo, Portland , Junior Business Analyst, Professions , Portland, Oregon
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