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Application Analyst

Company: Xenium HR
Location: Tualatin
Posted on: May 16, 2022

Job Description:

Job DescriptionHelp take Xenium's products and technology to a whole new level!When you join the Xenium team, you'll support our mission to transform workplaces for small and medium-sized organizations across the pacific northwest. This role will play a key role in ensuring our clients have the technology in place to scale their people processes. "Who is Xenium HR?"Xenium is an employer services firm in Tualatin, Oregon providing small and medium-sized organizations human resources support, payroll processing, and group benefit programs. Our services allow business owners and leaders to focus on growing their business or fulfilling their missions by taking the burden of payroll and HR off their plate. See our culture in action > > The Application Analyst position is responsible for providing leadership around technical applications, including evaluating, testing, and implementing new technology and features for existing modules. "So, what's the role?"This role will report to Xenium's Director of Product and work closely with Xenium's VP of IT. This role will improve processes and customer experience through technology, serving as an escalation point for technical support and lead the overall Tech Roadmap - implementing and training on new modules and system features. Collaborative by nature, this position will work with department leaders in HR, Payroll, Benefits and Sales to enhance system functionality and support process improvements. "What are some of the duties the Application Analyst will do?"

  • Lead execution of Technology Roadmap (new modules and/or functionality identified to better position Xenium in the market)
  • Perform Xenium Client Technology module configuration of new products; develop roll-out plan
  • Provide training to department level leaders and Xenium implementation team for client-facing roll out of new products & functionality
  • Research and resolve escalated system problems, unexpected results, or process flaws within Xenium's Client Technology platform and related modules
  • Oversight of Client Technology platform support tickets submitted by functional departments (Payroll, Benefits, HR) to identify common themes and address training gaps
  • Deliver ongoing product capability updates & training to Xenium department leaders (leaders are responsible for employee-level training)
  • Recommend process improvements and innovations for system utilization and client experience
  • Subject Matter Expert on current trends in HRIS with a focus on product development, delivery, and support and applying key technologies "Who's the ideal candidate?"The person who will be successful in this role will have the following attributes:
    • Has a growth mindset and loves learning
    • Loves a good process, and can create them where they don't exist
    • Is an educator by nature - loves learning things and teaching others around them
    • Great project manager and communicator
    • Outstanding tech skills - ‘super user'
    • Exceptional organizational and time management habits
    • Works great on a cross-functional team; very collaborative
    • Prism HR Platform experience is a significant plus!
    • Five+ years' experience within the HR Technology space, a related bachelor's degree, or equivalent combination of related experience and education
    • Work well remotely with little face-to-face interaction, unless you count MS Teams & Zoom video calls! We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. XeniumHR is an equal opportunity employer, promoting diversity and inclusion and offering a learning and team-focused environment. If you or anyone you know is interested in joining the Xenium team, please apply!

Keywords: Xenium HR, Portland , Application Analyst, Professions , Tualatin, Oregon

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