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IT Business Systems Analyst Retail POS

Company: CARDINAL SERVICES LTD.
Location: Portland
Posted on: January 27, 2023

Job Description:

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

PRIMARY RESPONSIBILITY:
The Retail POS Business Analyst will be responsible for POS implementation for our retail stores. This position will support a wide range of projects including retail stores, third party platform integrations, and CRM. The role will have the responsibility to oversee the development, testing, documentation, and functional training for users, while ensuring the Retail application landscape continues to meet functional and technical requirements. In addition, this position will focus on business process improvements, system issues, system maintenance/configuration, user training, and work with system integrators/vendors on new implementations and support issues.

ESSENTIAL FUNCTIONS OF THE POSITION:


  • Configure and manage the D365 F&O Cloud POS implementation.
  • Support the store platforms including Point of Sale (POS), store payments, and digital applications.
  • Oversee and support the store operation on day-to-day issues in D365 F&O.
  • Partner with vendors to refine and validate technical specifications against business requirements.
  • Develop training material and deliver D365 F&O systems training as needed.
  • Work closely with the IT Application Team and the Retail Operation Team.
  • Provide training to retail users on current and future POS changes/improvements.
  • Manage and implement POS system for current and new store roll outs.


    REQUIREMENTS:

    • 5 years' experience in D365 Finance and Operations
    • At least one full end to end implementation of Cloud POS in the last 5 years
    • Experience and understanding of Retail Hierarchies, Assortments, Categories, Pricing, Promotions and Discounts.
    • Experience in supporting multichannel retail and e-Commerce and related applications in the footwear, apparel, or related industry, with increasing responsibilities.
    • Previous experience with Redmaple or Adyen payment technology, retail systems, physical inventory and store inventory planning / replenishment tool is a plus
    • Excellent communication skills, both written and verbal
    • Ability to multitask in a collaborative environment, partnering with individuals from various departments
    • Experience and understanding with RFID process and Store Inventory
    • Experience with D365 F&O CRM
    • Self-motivated to identify problems, engage business owners, and drive to conclusion with support from IT management
    • Ability to prioritize tasks and manage multiple and changing priorities


      EDUCATION & TECHNICAL SKILLS:

      • BS/BA in Business, Information Systems or equivalent with 5+ years of experience as a Business Analyst, or related role


        REPORTING RELATIONSHIP:
        This position reports directly to the Director of Information Technology.
        All offers of employment are contingent upon successful completion of a pre-employment drug screen. As a federal contractor, we participate in E-Verify. LaCrosse Footwear, Inc. is an Equal Opportunity and Affirmative Action Employer that strives for and celebrates diversity in its workforce.

Keywords: CARDINAL SERVICES LTD., Portland , IT Business Systems Analyst Retail POS, Professions , Portland, Oregon

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