Inside/Outside Body Shop Estimator/Sales
Company: Johnson RV
Location: Mount Angel
Posted on: January 27, 2023
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Job Description:
If you are a natural people-pleaser and a good listener who also
happens to love the great outdoors, then we have the perfect job
for you. We are looking for an Inside/Outside Body Shop
Estimator/Sales Person to join our fast-paced environment at
Johnson RV. It's more than an Inside/Outside Body Shop
Estimator/Sales Person, we need an outstanding communicator with a
natural positive attitude. A person that has a strong work ethic
and values taking ownership of their position. The successful
person will feel comfortable and confident in greeting customers as
they are scheduling appointments and acting as a liaison between
customers and the body shop technicians. This position will handle
a volume of work flow and must be vigilant in their
organization.Responsibilities - Attitude is everything - greet body
shop department customers promptly and courteously - Listen to each
customer and clearly articulate needs to shop supervisor - Provide
accurate estimates of repairs - Follow up on repair status to
efficiently inform customers - Work with customers and insurance
adjusters in timely manner - Notify customers when RV / trailer is
ready for pick up - Review and explain repairs and associated costs
with customers - Handle minor customer concerns and complaints -
Keep Service Manager informed of all problems or potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance
with dealership standards - Seek out new fleet customers by cold
calling, emails, and in person visitsQualifications - A high school
diploma or equivalency degree is required - Experience in a body
shop estimator position is preferred - Basic RV knowledge a plus -
Successful candidates will have excellent follow-through skills and
a keen eye for details. - An obsessive commitment to exceeding
customer expectations - A desire to work collaborate, team
environment - High levels of energy and the desire to be the best
at whatever they do - Superior communication skills - Exceptional
organizational and time management skills in a fast-paced role -
Exceptional written and oral communication - Strong working
knowledge of Microsoft programs - Must be able to pass a
pre-employment background check and drug screeningBenefits - Paid
Time Off (PTO), comprehensive benefits, 401(k) including company
match - Professional development and education reimbursement - Free
RV rental for personal use - Company sponsored events - Competitive
salary plus commission.Our People Are What Makes The
DifferenceJohnson RV has been in business since 1998 with stores in
multiple states. Our team is committed to helping our customers
achieve their lifestyle, travel goals and dreams. In order to build
such a relationship and offer the largest pre-owned selection
possible, we work hard and search the entire country for our
pre-owned inventory. This strategy gives us the ability to only
select RV's that are in the best condition and have lower miles
than our competitors. Once the RV's arrive at our facility, our
factory-trained technicians restore our quality pre-owned RV's to a
like-new condition.Johnson RV strives to operate according to the
following values with our customers, employees, owners and
community: - INTEGRITY: Building trust and stronger relationships
with all - TEAMWORK: Working together to achieve everybody's goals
- EXCELLENCE: Striving to meet and exceed expectations - FINANCIAL
RESPONSIBILITY: Achieving financial stability and growth for allWe
have won prestigious awards to include Leisure Travel Vans Gold
Award and Outstanding Sales. We are in the top fastest growing
private companies. Johnson RV has not only had a successful past,
but visions for the future as well which support our employees
strive to succeed on a daily basis.APPLY TODAY! Come be a part of
our great team and help lead us to success as a valued
Inside/Outside Body Shop Estimator/Sales Person!
Keywords: Johnson RV, Portland , Inside/Outside Body Shop Estimator/Sales, Professions , Mount Angel, Oregon
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