Logistics Analyst
Company: Disability Solutions
Location: Portland
Posted on: September 28, 2024
Job Description:
ABOUT THE COMPANYRepublic Services, Inc. (NYSE: RSG) is a leader
in the environmental services industry. We provide customers with
the most complete set of products and services, including
recycling, waste, special waste, hazardous waste and field
services.--Our industry-leading commitments to advance circularity
and support decarbonization are helping deliver on our vision to
partner with customers to create a more sustainable world.In 2023,
Republic's total company revenue was $14.9 billion, and adjusted
EBITDA was $4.4 billion. We serve 13 million customers and operate
more than 1,000 locations, including collection and transfer
stations, recycling and polymer centers, treatment facilities, and
landfills.Although we operate across North America, the collection,
recycling, treatment, or disposal of materials is a local business,
and the dynamics and opportunities differ in each market we serve.
By combining local operational management with standardized
business practices, we drive greater operating efficiencies across
the company while maintaining day-to-day operational decisions at
the local level, closest to the customer.Our customers, including
small businesses, major corporations and municipalities, want a
partner with the expertise and capabilities to effectively manage
their multiple recycling and waste streams. They choose Republic
Services because we are committed to exceeding their expectations
and helping them achieve their sustainability goals. Our 41,000
team members understand that it's not just what we do that matters,
but how we do it.Our company values guide our daily actions:
- Safe: We protect the livelihoods of our colleagues and
communities.
- Committed to Serve: We go above and beyond to exceed our
customers' expectations.
- Environmentally Responsible:--We take action to improve our
environment.
- Driven: We deliver results in the right way.
- Human-Centered:--We respect the dignity and unique potential of
every person.We are proud of our high employee engagement score of
86. We have an inclusive and diverse culture where every voice
counts. In addition, our team positively impacted 4.6 million
people in 2023 through the Republic Services Charitable Foundation
and local community grants. These projects are designed to meet the
specific needs of the communities we serve, with a focus on
building sustainable neighborhoods. ----STRATEGYRepublic Services'
strategy is designed to generate profitable growth. Through
acquisitions and industry advancements, we safely and sustainably
manage our customers' multiple waste streams through a North
American footprint of vertically integrated assets. --We focus on
three areas of growth to meet the increasing needs of our
customers: recycling and waste, environmental solutions and
sustainability innovation.With our integrated approach,
strengthening our position in one area advances other areas of our
business. For example, as we grow volume in recycling and waste, we
collect additional material to bolster our circularity
capabilities. And as we expand environmental solutions, we drive
additional opportunities to provide these services to our existing
recycling and waste customers.Recycling and WasteWe continue to
expand our recycling and waste business footprint throughout North
America through organic growth and targeted acquisitions. The 13
million customers we serve and our more than 5 million pick-ups per
day provide us with a distinct advantage. We aggregate materials at
scale, unlocking new opportunities for advanced recycling. In
addition, we are cross-selling new products and services to better
meet our customers' specific needs.Environmental SolutionsOur
comprehensive environmental solutions capabilities help customers
safely manage their most technical waste streams. We are expanding
both our capabilities and our geographic footprint. We see strong
growth opportunities for our offerings, including PFAS remediation,
an increasing customer need.--SUSTAINABILITY INNOVATIONRepublic's
recent innovations to advance circularity and decarbonization
demonstrate our unique ability to leverage sustainability as a
platform for growth.The Republic Services Polymer Center is the
nation's first integrated plastics recycling facility. This
innovative site processes rigid plastics from our recycling
centers, producing recycled materials that promote true
bottle-to-bottle circularity. We also formed Blue Polymers, a joint
venture with Ravago, to develop facilities that will further
process plastic material from our Polymer Centers to help meet the
growing demand for sustainable packaging. We are building a network
of Polymer Centers and Blue Polymer facilities across North
America.We continue to advance decarbonization at our landfills. As
demand for renewable energy continues to grow, we have 70 landfill
gas-to-energy projects in operation and plan to expand our
portfolio to 115 projects by 2028.RECENT RECOGNITION
- Barron's 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Sustainability Indices
- Ethisphere's World's Most Ethical Companies
- Fortune World's Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P GlobalPOSITION SUMMARY: A
Logistics Analyst--is responsible for the coordination and
utilization of drivers, trucks, and containers to create capacity,
maximize productivity and ensure prompt, courteous and efficient
service to all customers. Additional responsibilities include the
execution and delivery of Safety, Customer Experience, and
Efficiency.PRINCIPAL RESPONSIBILITIES:
- Follow all required safety policies and procedures.
- Report Driver performance issues or concerns to appropriate
management for resolution.
- Make changes to daily route information in a more efficient,
proactive, and real time way to increase Route Standardization,
Efficiency and Accuracy using the highly interactive and
user-friendly RISE Platform.
- Use RISE Map's visibility and flexibility to respond to same
day changes or next day planning for the service needs of our
Customers to drive on-route efficiencies and improve route design
by identifying patterns.
- While verifying the data for accuracy, making the close route
process durable and efficient so all routes are closed on
time.
- Quickly and proactively resolve problems that may arise while
Trucks and Drivers are in transit.
- Collect, interpret, and analyze various types of logistics data
including inventory, asset reliability, and other route data to
make decisions that increase overall Routing Accuracy.
- Being in constant communication with Drivers to check route
progress and make sure they have all necessary information.
- Create and sequence routes that make operational sense and are
efficient.
- Understand Missed Pickup, Service Commitments, and KPM goals
and help meet or exceed expectations related to those goals.
- Create routes with maximized capacity and review loads per
Driver per day goals with the Supervisor to maximize
profitability.
- Implement a set of repeatable Dynamic Route Strategy principles
to guide your thinking when building routes.
- Manage daily routing activities, resolving issues to ensure
pickup and delivery is on time.
- Evaluate where it makes sense to build Swing Routes and verify
all Swing opportunities have been identified.
- Analyzing trends in Swing Percentage with your Supervisor and
Operations Manager to identify whether it is improving or not.
----
- Ability to expect the unexpected and monitor and adjust today
and tomorrow's plans throughout the day.
- Understand daily Disposal Plans to help identify optimal
disposal sites for each load so our Drivers can be held accountable
to adhering to the assigned disposal sites.
- Meet quarterly to discuss disposal plans with the Operations
Manager and Supervisor and make updates if any intercompany or 3rd
party changes occur. --
- Review monthly Service Areas and Permanent customers with the
Supervisor to balance permanent stops based on peak days.
- Provide Drivers visibility and education on which Customer
called in the MPU and where the MPU occurred to avoid any future
MPU failures from that Driver.
- Determine if requests can be pulled forward to drive efficiency
while also providing the best experience for our Customers.
- Updating Customers' geocoding daily to improve routing
efficiencies.
- Perform other job-related duties as assigned.CUSTOMER
EXPERIENCE:
- Courteously interact with Customers, as required.
- Route design is the first defense against Customer service
issues, and non-compliance from both hours of service and weight
compliance standpoint. Routes must be set up in a way that allows
your Drivers to be successful, safe, and efficient.
- Analyze and prioritize the promises that we make to Customers
to ensure that these Customers are serviced, and our promises are
kept.
- CRC Communication - KMT Announcements must be updated daily,
even if all routes are all in order. If the plan changes, assess
the situation and continually post updated announcements so the
CRR's have the most up to date information. This process will
reduce MPUs and worry calls and improve the communication channel
between the Division and the Customers.
- Evaluate route issues that may cause delays and utilize the
tools available to communicate to the impacted Customers.
- Review RISE Media very 15minutes to process Service
Exceptions/General Messages/Extra Services information in order to
meet the Customer's needs.
- Ensure the highest level of Customer satisfaction by adhering
to and executing our Universal Service Commitments.QUALIFICATIONS:
- Analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to work in a fast-paced environment with rapidly
changing priorities.
- Skillful with Microsoft Office Suite or similar software.
- Ability to understand and execute time-sensitive tasks.
- Experience in a customer-facing position.
- An Associate's degree or equivalent credentials
- Two years of prior experience working as a Dispatcher
preferred.MINIMUM REQUIREMENTS:
- High School Diploma or GED.Rewarding Compensation and
BenefitsEligible employees can elect to participate in:---
Comprehensive medical benefits coverage, dental plans and vision
coverage.--- Health care and dependent care spending accounts.-----
Short- and long-term disability.--- Life insurance and accidental
death & dismemberment insurance.--- Employee and Family Assistance
Program (EAP).--- Employee discount programs.--- Retirement plan
with a generous company match.--- Employee Stock Purchase Plan
(ESPP).The statements used herein are intended to describe the
general nature and level of the work being performed by an employee
in this position, and are not intended to be construed as an
exhaustive list of responsibilities, duties and skills required by
an incumbent so classified.-- Furthermore, they do not establish a
contract for employment and are subject to change at the discretion
of the Company.EEO STATEMENT:Republic Services is an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, gender, sexual orientation, gender identity or
expression, national origin, age, disability, protected veteran
status, relationship or association with a protected veteran
(spouses or other family members), genetic information, or any
other characteristic protected by applicable law.
Keywords: Disability Solutions, Portland , Logistics Analyst, Professions , Portland, Oregon
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