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Support Services Representative

Company: MediRevv
Location: Portland
Posted on: May 17, 2022

Job Description:

Job DescriptionTitle: Representative, Support Services Department: Revenue Cycle ServicesWage Category: Hourly, Non-ExemptReports to: Supervisor, Revenue Cycle Representative Location: Portland, OR Salary range: Commensurate with experience and geographical location Job StatementThe Support Services Representative is responsible for clerical functions that support production staff, allowing them to be more efficient and reach higher production levels. Job functions may vary by location. Job DutiesAn effective Support Services Representative will exemplify the MediRevv Mindset by helping the organization on a whole achieve balance between partners, people, and performance through:

  • Responsible for all incoming mail by opening, sorting, date stamping and distributing mail
  • Mails refund checks, patient letters and other documents.
  • Responsible for accurately scanning documents.  Complies with naming conventions that ensure documents can be located. Audits batches to ensure scanning accuracy. 
  • Documents in patients' accounts/invoices as assigned, such as, all claims mailed to Health Plans. 
  • Obtains medical records from the hospitals. 
  • Performs lower level WQ edits, registrations, and bad address updates. 
  • Locates and copies Explanation of Benefits required for third party billing.
  • Reconciles patient payment batches and prepares correspondence for data entry. 
  • May perform receptionist duties
  • Performs other duties as assigned.     Job Requirements – Knowledge, Skills and Abilities A successful candidate must have proficient knowledge/capabilities in the following areas:
    • High school diploma or equivalent required.
    • 1-2 years previous experience as a receptionist or customer service preferred
    • Familiar with Internet Explorer, Microsoft Outlook, Word and Excel.
    • Must have strong written and verbal skills to communicate effectively with all levels of the organization
    • Possess excellent problem resolution and time management skills
    • Work in a fast-paced environment handling multiple tasks
    • Able to sort and file correctly by alphabetic or numeric systems, use ten key and FAX machine The Real DealWhen you become a MediRevver great things happen. You can expect training, support, and a work family like no other. In return, we expect you to do great work and live our values. Everything we do is based on the right balance between partners, people and performance.Equal Opportunity Employment StatementMediRevv is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with us.Powered by JazzHRswOPaOsBk9

Keywords: MediRevv, Portland , Support Services Representative, Sales , Portland, Oregon

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