PortlandRecruiter Since 2001
the smart solution for Portland jobs

Customer Service Representative 9937

Company: Actus Consulting Group
Location: Portland
Posted on: May 17, 2022

Job Description:

Job Description Customer Service Representative Industry:Manufacturer Location:Portland, OR Salary:$17-21/Hr (DOE) Department: Administration Report to: Customer Service Lead and Director of Operations DUTIES AND RESPONSIBLITIES: --- Provides customers' information about products or services, takes, or enters orders, cancels accounts, or obtains details of complaints. --- Ensures full customer satisfaction and maintains a friendly, helpful demeanor. --- Identifies and prioritizes problems and issues related to service area. --- Maintains close contact with customer to give updates on progress toward resolution of issue or service request. --- Ensures that appropriate changes were made to resolve customers' problems. --- Refers unresolved customer issues to designated departments for further investigation. --- Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. --- Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken. --- The company reserves the right to add or change duties at any time. QUALIFICATIONS --- Education: High school diploma or equivalent --- Experience: 1-2 years of related experience --- Manufacturing experience? PHYSICAL DEMANDS AND WORK ENVIRONMENT: --- Excellent verbal and written communication --- Service orientation --- Critical thinking --- Active listening --- Strong organizational skills

Keywords: Actus Consulting Group, Portland , Customer Service Representative 9937, Sales , Portland, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Portland RSS job feeds