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Agent Services Coordinator

Company: Keller Williams Capital City
Location: Independence
Posted on: June 25, 2022

Job Description:

Agent Services Coordinator/Market Center Tech Trainer

Ideal Candidate:

Candidates should exhibit natural leadership skills, goal setting, and accountability, with career development and training skills. The ideal candidate will have previous secretarial experience. An ability to learn technology platforms easily and demonstrate them to others is a plus. Strong relationship-building skills with a genuine interest in others and meeting their needs. Must be a self-starter, demonstrate initiative and be a flexible team player. They must have a sense of urgency with attention to detail and the ability to work in a fast-paced, deadline-driven environment. Must be motivated, energized, and excited about working with a dynamic group of real estate sales professionals. The right person will be passionate about being part of a team and serving our agents at the highest level.

This Position is Part-Time

Responsibilities:
--- Oversee and Implement Social Media Marketing
--- Assist and guide agents in the first 90 days with our office
--- Onboarding new agents
--- Assist and provide support to the leadership team
--- Manage day-to-day front office operations
--- Answers phone and manage email
--- Develop and manage systems, checklists, and procedures
--- Software proficiency such as Canva, Google Docs, Google Calendar, Excel, Word, Publisher, PowerPoint, and the ability to learn industry programs
--- Train the market center on KW Technology
--- Facilitate Tech Assessments with CEO
--- Tier 1 technical support for the brokerage (training will be provided)
--- Know, understand, study, and effectively communicate all real estate technology - become an expert in Keller Cloud Technology
--- Leverage information on tech competitors to show recruits/agents the value proposition of Keller Williams technology and to support Keller Williams Realty International in future iterations of technology
--- Attend weekly calls to learn new tech initiatives, build further information into the brokerage's tech training calendar, and communicate gaps/challenges with Regional Tech Trainer
--- Know, understand, communicate, and route escalation points for associate tech support
--- Respond to support inquiries within one business day
--- Attend all Regional Tech Trainer-led meetings and calls
--- Quarterly tech training for Agent Leadership Council
--- Social media posts 2-3 times per week updating Brokerage's technology updates

Qualifications:
--- Customer service experience
--- Attention to detail
--- Social media skills
--- Team Player
--- Marketing skills
--- Tech skills
--- Energetic
--- Friendly
--- Focused
--- Performance-based and goal-driven
--- Extraordinary people skills
--- Business expertise and training experience
--- An in-depth understanding of real estate technology
--- Real estate knowledge, experience, and skill with emphasis on residential real estate
--- Track record of success

Benefits are a possibility

About Company:
Who are we? Mission Driven. Vision Focused. Values Grounded.

The Xperience Brokerage Network is made up of 4 top-performing Brokerages in Oregon and has been named a TOP Workplace for 2020 & 2021 by Oregonlive. Our Network locations include: Hillsboro-Sunset Corridor, Salem, Eugene/Springfield and Southern Oregon-Medford/Grants Pass/Klamath Falls. Our sales team has over 560 agents who will sell in excess of 6000 transactions equaling over 2.5 billion in closed sales volume in 2022.

MISSION: To create an environment where brokers and Leaders at all levels can build an experiential business and life that they design and we support.

VISION: To be a network of brokerages home to the most productive and profitable business owners.

VALUES:

G iving

R elationships

O pportunity

W ealth

T hanks

H umility

Keywords: Keller Williams Capital City, Portland , Agent Services Coordinator, Sales , Independence, Oregon

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