Front Desk Agent
Company: CSM
Location: Portland
Posted on: May 27, 2023
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Job Description:
Sign On Bonus / Benefits
Full Time Associates qualify for benefits (Medical, Dental, Vision,
PTO, 401K)
Job Duties
Anticipates and responds to guests in a friendly and positive
manner
Responsible for providing the highest level of service
Process check-ins and check-outs, verify billing, create
reservations, and process special requests
Assists guests by knowing hotel property, local attractions, and
hours of operation of hotel outlets and services
Works as a team player in meeting guests needs, and actively
contributes to the efforts of other departments when necessary
Understands and follows the company guest service recovery
program
Follows proper selling techniques and ensures strategies are
utilized to maximize room revenues
Monitors room availability, follows restrictions, and all booking
policies and procedures
Education:
High school diploma or GED required
Keywords: CSM, Portland , Front Desk Agent, Sales , Portland, Oregon
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