Sales Qualification Associate - 102323
Company: SelectQuote Careers
Posted on: September 21, 2023
Sales Qualification Associate
Are you interested in an opportunity to join the fastest-growing
organization with a one-of-a-kind culture? SelectQuote is looking
to hire individuals for our Sales Qualification Associate ("SQA")
team within our SelectQuote Qualifications Team, where team members
are responsible for handling all of SelectQuote's insurance product
inquiries. The SQA team will work with consumers on understanding
their needs and triaging them to a licensed agent. We have a fun,
comfortable, and fast-paced working environment where our employees
are rewarded for their achievements. This seasonal to permanent
role is a fantastic opportunity for someone wanting to expand into
sales with a growing company. We encourage you to apply if you are
interested in building an inside sales career! After applying, you
will speak with our recruiting team to learn more about SelectQuote
and this inside sales position.
--- Paid training; we will give you all the tools you need for
--- Responsible for creating a positive 1st impression of
SelectQuote by having a positive tone of voice and conversational
energy on a consumer's 1st interaction with the company.
--- Answering inbound calls (approximately 200 a day) from sales
prospects and third-party partners
--- Execute transfer of potential customers to a licensed insurance
--- Educate consumers on SelectQuote's value proposition of "We
shop, you save" through our 20+ A-Rated carrier comparison shopping
technology, and further sell them on the importance of talking to
our best-in-call agents.
--- Intense focus on script adherence, customer screening, and
handling and overcoming consumer objections and stalls to get them
the help they need in their shopping experience.
--- Willingness to receive improvement coaching, implement those
suggested actions and show demonstrated improvement.
--- Meet and exceed specified monthly goals for transfer rates and
other key performance indicators.
--- Become a part of a competitive team atmosphere and great
culture that rewards performance.
Knowledge, Skills, and Abilities:
--- Excellent oral communication with strong interpersonal
--- Strong conversational phone skills
--- Ability to take feedback and implement to improve
--- Excellent time management skills
--- Ability to learn and adapt to changes quickly
--- Competitive personality & an internal motivation - You need to
have the drive to overcome customer objections and compete with
yourself and other agents to succeed and hit new goals.
--- Ability to follow instructions and have proficiency with
technology, especially computers, software applications and phone
--- Demonstrated professionalism in conduct and behaviors
--- Ability to work remotely if required and basic computer
--- Hardwired high-speed internet connection with a minimum
download speed of 20mbps and upload speed of 20mbps
Training and Experience:
- High school diploma or equivalent is required
- Associates or bachelor's degree preferred
- Preferred 1 year or more experience working in a contact or
call center environment
- Proven track record of exceeding goals in past positions
- Experience working in a professional office setting
- Preferred experience in retention, escalations, upselling, and
What We Can Offer You:
--- Base pay plus performance-based bonus potential
--- This role starts at a $31k annual base, with bonuses averaging
$35,000, and can make up to $43,000.
--- Opportunities for upward mobility in a growing organization for
those who exceed expectations
--- Insurance - medical, dental, vision, disability and life
--- Investment in your future with the 401(k) plan
--- Paid vacation
--- Daily/weekly/monthly prizes, including TV's, gift cards, and
--- Fun and energetic company culture with team-inspired
Keywords: SelectQuote Careers, Portland , Sales Qualification Associate - 102323, Sales , Portland, Oregon
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