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Customer Service Representative

Company: RTS Distributing Inc
Location: Vancouver
Posted on: June 14, 2018

Job Description:

Job DescriptionLocal Vancouver, WA company with 17 openings due to our 2018 development program in Clark County. Openings do not require previous experience with equipment as acceptance to available openings are mainly determined in interview. Interviews are scheduled based on meeting minimum criteria on submission form. Needed product skills and product knowledge are learned at company if accepted to start after interview.Duties include providing effective customer service to both existing and potential customers. You will implement solutions to emerging problems with accuracy and adaptability reducing labor intensive functions. Primary functions incorporate working with a modular appliance that includes turbo accessories, high speed buffers, sanders and multi-surface cleaners. Position also involves sales, light assembly, installation and delivery.Coordinate with staff to serve client base and gain experience in customer retention, advertising, marketing, sales and recommendations. Answer product and service questions, review and recommend information on other services, process orders, and fulfill needs to ensure prospective client satisfaction and future growth of company objectives. Operate in teams or individually, depending upon previous experience. Cover market territory and achieve target coverage of territory within region.Long term career opportunities available dependent upon merit based advancements and territory availability. RTS Distributing Inc is ultimately looking for career minded individuals, but also willing to provide these opportunities to those looking to fill temporary opening as a gap filler for their life's goal. Competitive incentives available for goal orientated and sports minded individuals.Responsibilities:Identify and address needs to achieve optimal satisfactionProvide accurate, in depth, and valid information using learned knowledge and establish techniquesDevelop and maintain knowledge base of new and evolving equipmentWork with team leaders and management towards meeting objectivesFollow company procedures, guidelines and policiesBuild sustainable new customer relationships with integrity, trust and comapssionManage and process multiple concerns simultaneouslyProvide appropriate solutions and alternatives to complaints within time limits through interactive communication when necessaryPromote brand awarenessFinalize agreementsFilter qualified potential customers based on financing requirementsRequirements:Full time flexible scheduleAble to work without close supervisionOver 18 years of ageProfessional demeanorReasonable communication abliltitesTeam player and mission driven

Keywords: RTS Distributing Inc, Portland, Customer Service Representative, Sales, Vancouver, Oregon

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