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Contact Representative (Customer Service Representative)

Company: Internal Revenue Service
Location: Portland
Posted on: June 14, 2018

Job Description:

This is permanent seasonal position, with seasons generally ranging from 8-11 months, with a mandatory furlough period.IRS Contact Representatives provide over-the-phone customer service to taxpayers and their representatives. You would provide authoritative tax law assistance and take action where needed to resolve their tax issues, often involving delinquent situations. Actions needed might include analyzing the taxpayer's ability to pay, initiating liens, and negotiating installment payment agreements.This position is also being offered without the bilingual component. 100 English-only positions are being offered on the usajobs website under the Keyword search: Note: Bilingual job seekers should also apply for the English-only positions as there are more job opening being offered.

Keywords: Internal Revenue Service, Portland, Contact Representative (Customer Service Representative), Sales, Portland, Oregon

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