Sales Manager

Company: Diplomat Motors
Location: Troutdale
Posted on: January 1, 2026

Job Description:

Diplomat Motors is seeking a disciplined, process-driven Sales Manager to lead, coach, and scale our retail sales operation across one of our rooftops. This role is responsible for driving consistent execution on the floor, improving lead-to-sale conversion, enforcing processes, and developing sales reps into high-performing professionals. This is not a “sit-in-the-office” role. You will be on the floor daily—coaching calls, structuring deals, desking effectively, and holding the team accountable to standards. Compensation: $175,000 - $250,000 yearly Responsibilities: Sales Floor Leadership & Execution Lead daily sales operations and manage the showroom floor Desk deals with a focus on gross, structure, and lender fit Ensure every customer follows the defined sales process (in-store & remote) Actively assist with TOs, objections, and deal saves Maintain urgency, professionalism, and pace on the floor Lead Management & Conversion Oversee lead distribution and follow-up execution Ensure sales reps hit daily activity standards (calls, texts, emails) Improve appointment show rate and lead-to-sale conversion Coordinate with BDC to ensure clean handoffs and accountability Coaching, Training & Accountability Train sales reps on scripts, objection handling, trade appraisals, and soft closes Run daily huddles, call reviews, and live roleplay Conduct weekly 1:1s focused on performance, skill gaps, and growth plans Hold reps accountable to KPIs, process, and professionalism Deal Structure & Interdepartmental Flow Partner closely with Finance to structure clean, fundable deals Ensure accurate deal jackets and smooth handoff to F&I and Admin Work with Recon and Inventory teams to align pricing and availability Protect CSI and customer experience throughout the deal lifecycle Reporting & Performance Management Track and report daily and monthly sales KPIs Identify performance gaps and implement corrective actions quickly Drive improvement in front-end gross, close rate, and time-to-sale Qualifications: 3–7 years of automotive sales management experience (independent dealer preferred) Proven ability to coach, lead, and hold sales teams accountable Strong desking, TO, and deal-structuring skills Experience with CRM/DMS systems (DealerCenter experience a plus) High energy, disciplined, and execution-focused Excellent communication and leadership presence Comfortable in a fast-paced, performance-driven environment About Company Diplomat Motors is an independent dealership group based in the Portland Metro area. In just 5 years, we’ve grown into two high-performing locations, consistently selling 140 vehicles per month with strong margins. We are building for expansion, with a 3rd store planned within the next year and a 4th shortly after. We pride ourselves on delivering a Michelin-star customer experience and running lean, performance-focused operations. Location: Portland / Troutdale, OR WHGEN2 Compensation details: 175000-250000 Yearly Salary PI64e2dffed422-37456-39337331

Keywords: Diplomat Motors, Portland , Sales Manager, Sales , Troutdale, Oregon